Terms and Conditions
Last Updated: 3 July 2026
Welcome to UNHINGED. This website and brand are operated by AR Solutions Zone Enterprises, having its business address at 4/1, Opposite to CSI Church, Kempaiah Block, J.C. Nagar, Bengaluru, Karnataka – 560006, India.
By accessing or using the UNHINGED website, placing an order, or purchasing any product from us, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website or services.
1. Business Information
UNHINGED is a streetwear and apparel brand owned and operated by:
Legal Business Name: AR Solutions Zone Enterprises
Brand Name: UNHINGED
Business Address: 4/1, Opposite to CSI Church, Kempaiah Block, J.C. Nagar, Bengaluru, Karnataka – 560006, India
Email: info@wearunhinged.com
Phone: +91 82174 35670
Throughout these Terms and Conditions, the terms “UNHINGED,” “we,” “us,” and “our” refer to AR Solutions Zone Enterprises, operating under the brand name UNHINGED.
2. Acceptance of Terms
By accessing this website, placing an order, or using any services provided by UNHINGED, you agree to these Terms and Conditions and any other policies published on our website, including our Privacy Policy, Shipping Policy, and Return, Exchange & Refund Policy.
If you do not agree with these Terms and Conditions, please discontinue use of the website.
3. Products and Product Information
UNHINGED offers apparel, streetwear, and related fashion products through its online store.
We make reasonable efforts to ensure that product descriptions, images, colors, sizing information, materials, and other product details displayed on the website are accurate.
However, actual product colors may vary slightly due to differences in screen settings, display calibration, lighting conditions, photography, and individual device displays.
Minor variations in print placement, color tone, stitching, or garment finishing that do not materially affect the use of the product may not be considered manufacturing defects.
Customers are encouraged to review product descriptions and sizing information carefully before placing an order.
4. Pricing and Payments
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices may include applicable taxes where indicated. Any applicable shipping charges or additional fees will be displayed during checkout before payment is completed.
UNHINGED reserves the right to modify product prices, offers, or promotions at any time. Changes to pricing will not affect orders that have already been successfully confirmed and paid for, except where a clear technical or pricing error has occurred.
Payments must be completed through the payment methods made available during checkout.
5. Order Confirmation and Acceptance
After successfully placing an order, customers may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.
Receipt of an automated order confirmation does not necessarily constitute final acceptance of the order.
UNHINGED reserves the right to cancel, refuse, or limit an order in circumstances including:
- Product unavailability;
- Incorrect pricing caused by a technical or human error;
- Payment failure;
- Incomplete or incorrect shipping information;
- Suspected fraudulent or unauthorized transactions;
- Orders that cannot reasonably be fulfilled.
If a prepaid order is cancelled by us after payment has been successfully received, the applicable amount will be refunded through the original payment method or another appropriate method.
6. Shipping and Delivery
Orders are shipped according to the timelines and conditions stated in our Shipping Policy.
Estimated processing and delivery timelines are provided in good faith. Actual delivery times may vary due to courier delays, weather conditions, public holidays, incorrect address information, logistical disruptions, or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate shipping information when placing an order.
For detailed information regarding processing times, shipping charges, delivery coverage, and related matters, please refer to our Shipping Policy.
7. Returns, Exchanges, and Refunds
Returns, exchanges, replacements, and refunds are governed by the Return, Exchange & Refund Policy published on our website.
Customers should review the applicable policy before making a purchase.
Returned products must satisfy the eligibility requirements and conditions stated in the relevant policy.
Products that are worn, washed, damaged after delivery, altered, or returned without required packaging or tags may not be eligible for return or exchange, subject to applicable law and the conditions of our published policy.
8. Intellectual Property Rights
Unless otherwise stated, all content and intellectual property associated with UNHINGED and this website, including but not limited to:
- Brand names;
- Logos;
- Graphics;
- Original artwork;
- Product designs;
- Prints and illustrations;
- Product photography;
- Images and videos;
- Written content;
- Product descriptions;
- Website graphics and design elements;
are owned by or lawfully used by AR Solutions Zone Enterprises and are protected under applicable intellectual property laws.
No content may be copied, reproduced, republished, modified, distributed, commercially exploited, or used without prior written authorization from AR Solutions Zone Enterprises, except where permitted by applicable law.
9. Website Use and User Conduct
By using this website, you agree not to:
- Use the website for unlawful or fraudulent purposes;
- Attempt unauthorized access to the website, server, accounts, or related systems;
- Interfere with the normal operation or security of the website;
- Submit false, inaccurate, or misleading information;
- Attempt fraudulent transactions;
- Copy or misuse website content or intellectual property;
- Use automated systems in a manner that disrupts the website or its services.
We reserve the right to restrict access or take appropriate action where misuse, fraud, or unlawful activity is reasonably suspected.
10. Promotions, Offers, and Discount Codes
Promotional offers and discount codes may be subject to specific eligibility requirements, validity periods, minimum order values, product exclusions, and other conditions.
Unless expressly stated otherwise:
- Promotional offers cannot be exchanged for cash;
- Multiple discount codes may not be combined;
- Offers may be modified or withdrawn before an order is placed;
- Promotions apply only during their stated validity period.
Any specific terms displayed with a promotion will apply in addition to these Terms and Conditions.
11. Limitation of Liability
To the maximum extent permitted by applicable law, AR Solutions Zone Enterprises and UNHINGED shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website, products, or services.
Nothing in these Terms and Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable consumer protection laws.
Where legally permitted, our liability relating to a particular order shall not exceed the amount paid by the customer for the product or order giving rise to the claim.
12. Third-Party Services and Links
Our website may use or contain links to third-party services, including payment gateways, courier services, social media platforms, analytics providers, and other service providers.
These third parties may operate according to their own terms and privacy policies.
UNHINGED is not responsible for the independent content, practices, availability, or policies of third-party websites or services, except to the extent required by applicable law.
13. Privacy and Personal Information
The collection, use, storage, and processing of personal information is governed by our Privacy Policy and applicable law.
By using the website, you acknowledge that information may be processed as described in our Privacy Policy for purposes including order fulfilment, customer support, payment processing, delivery, website operation, and communications where permitted.
14. Force Majeure
UNHINGED and AR Solutions Zone Enterprises shall not be responsible for delays or failure to perform obligations caused by events beyond reasonable control, including natural disasters, extreme weather, transportation disruptions, strikes, government restrictions, internet or telecommunications failures, courier disruptions, or other unforeseen events.
15. Changes to These Terms
AR Solutions Zone Enterprises reserves the right to update or modify these Terms and Conditions from time to time.
The latest version will be published on the UNHINGED website with an updated “Last Updated” date where appropriate.
Continued use of the website after changes become effective constitutes acceptance of the updated Terms and Conditions.
16. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer protection laws and any mandatory legal rights available to customers, disputes arising in connection with these Terms and Conditions or the use of our website shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India.
17. Contact Information
For questions, concerns, or support relating to these Terms and Conditions, please contact:
AR Solutions Zone Enterprises
Operating the brand UNHINGED
Address:
4/1, Opposite to CSI Church,
Kempaiah Block, J.C. Nagar,
Bengaluru, Karnataka – 560006, India
Email: info@wearunhinged.com
Phone: +91 82174 35670